Onboarding - Your Application Guide

How Can I Access My Application?

During your subscription period, you will receive an email containing a temporary password and instructions for accessing your Nonprofit Dashboard Account.

• Best Practice: Ensure that you save and bookmark the provided link in your internet browser for convenient access.

To access your Nonprofit Dashboard Account and start your verification process, you will receive an email with the below information. 

Email Subject: 'Your The Giving Block application: Welcome to The Giving Block

Content:

• Links: Nonprofit Account
• Temporary password

• Please check your spam/junk folder for the email. 

With your first login, you will have to change the temporary password, as illustrated in the example below:

Please create a strong password:

• At least 10 characters
• Use Capital and  letters
• Use numbers and symbols

Log in to your Account and start the verification step

Important Notes:

• The temporary password provided in the email is valid for seven days before it expires.
• If you are unable to access your account within the given timeframe or have not received an email, use the "Forgot password link " to reset your password and regain access.

By following these instructions and securely managing your temporary password, you will be able to access and utilize your TGB application effectively.

If you have any further questions or require assistance, please don't hesitate to contact our support team.

What if the Wrong EIN Is Displayed During the Verification Process?

At the beginning of your Account Registration process, Your organization EIN will appear. 

If the EIN is not correct, please select 'Not us, Update EIN'

A new window will open to enter the correct EIN.

If your organization is not appearing or encounter any issues, please contact our Onboarding Team for assistance.

Application Steps to Complete 

Opening the application, you will have to complete the following four steps:

1. Step 1 - Donation Methods Selection & Verification of Basic Organization Information 
2. Step 2 - Control Information & ID
3. Step 3 - Compliance Documents 
4. Step 4 - Review, Sign & Submit the Application for Initial Review

Step 1 - Donation Methods Selection & Verification of Basic Organization Information 

To ensure a smooth onboarding process, we have divided the application into simple steps. 

To initiate your Nonprofit verification process you have to provide a set of information.

The majority of the information will be populated by Candid/Guidestar.

This information will be used for verification purposes and to create your organization profile page on our marketplace

Please confirm that all information is up to date!

Step 1 :

Step 2 : Control Person Information and ID

Step 3: Upload the required Compliance documents 

Your TGB account grants you access to 4 revenue streams 

1. Cryptocurrencies Donations
2. Credit Card Donations
3. Stock Donations
4. DAF Donations

*Credit Card/DAF options are limited to US BASED organizations.

*For US Non-Profit Organizations:

• Organization Information
  • Full name and DBA - Registered with your secretary of state or local regulating body. 
  • EIN/Tax Number 
  • Address
  • Incorporation date
  • Mission Statement

• Social Media & Donation Form Settings
  •  Information and settings for your marketplace profile page and Donation Form
  • Mission Statement

• Logo
  • The Logo from Candid/Guidestar may be outdated or does not exist.

Please attach the updated logo as an additional document

For Non-US Non-Profit Organizations:

• For Non-US account please review this link 

Once you have verified or provided the necessary organization information, you can proceed to Step 2 of the onboarding process.

Upon completion of step 1, confirm your organization information. 

You will be progressing to step 2 and will be able to allocate a new individual to gain access to your account and complete this step.

By Selecting 'No, I need someone else to complete' You will be directed to the next page and provide contact details for the new individual to receive access to complete the remaining of the application.

Until the Control person completes the remaining of the application the below message will appear.

Step 2 - Control Person Information & ID

The Control Person is a crucial individual who holds responsibility for managing, controlling, or directing your organization. They play a vital role in the client onboarding process and act as the primary contact person for the account.

Typically, the Control Person is one of the following individuals: CEO (Chief Executive Officer), CFO (Chief Financial Officer), COO (Chief Operating Officer), or someone who regularly performs similar functions within the organization.

If the person completing the application is not the designated Control Person, we provide an option to send an email invitation to the appropriate individual. This invitation allows them to access the application and enter their personal details accurately.

By involving the designated Control Person, we ensure that the right person with the necessary authority and knowledge is involved in the onboarding process, ensuring effective communication and compliance.

Step 2: Control Person Information and ID

A: If you are the control person Please select ' Yes, I am' and complete the Fields with the requested information.

Important requirements of the Control Person are as follows:

1. Photo ID: A valid and clear photo identification document is required.
2. Personal information

• Name
• Nationality
• Date Of Birth
• USA Nationality -  SSN Number only / Non-US Passport number
• Phone
• Home Address
• Address / State / City / Zip Code.

B: If you are not the control person Please follow the instructions below to grant access to the correct individual.

Select 'No, I need Someone else to complete'

Please enter:

          First Name

          Last Name

          Email Address

Press 'Next'

The Individual selected as the Contol person will receive an email to access your account and will be directed to the control person page.

The initial user will we see the below notification until the application is completed by the control person.

If you have any questions or need assistance, feel free to contact our Onboarding team.

Step 3 - Compliance Documents 

To comply with the USA Patriot Act's Customer Identification Program (CIP) requirements and local laws and regulations, our Compliance team is mandated to obtain personal identifying information, including Social Security Numbers (SSNs), to verify the identities of individuals engaging in financial transactions with our vendors. This is standard practice for cryptocurrency exchanges operating in a regulated environment.

KYC, or "know your customer," is an integral part of the broader federal Anti-Money Laundering (AML) regulations applicable to all financial institutions. KYC entails verifying the identities of customers to ensure compliance with AML regulations. It is a necessary practice for all asset classes and regulated institutions worldwide, including compliant organizations within the blockchain space.

As a New York trust company, we are legally obligated to collect your SSN/SIN in order to comply with the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) regulations. Safely and securely storing this information is of utmost importance to us, and you can find more details on our Security page. The process of collecting this information is similar to opening a bank account in a regulated environment.

Please note that the collected information is confidential and used solely for verification purposes. If you prefer not to enter/upload the information via our portal, we provide an encrypted link for our Compliance team to receive the information directly. Should you require further clarification, I am available for a meeting to address any additional concerns you may have.

Step 4 - Compliance Documents 

The Final step to complete the verification process is to review that all information is true and up to date.

Please take 5 minutes to review your application

You can Select a tab to drop down by the Arrow on the right side and start editing by clicking the pencil Icon

After you review your application enter your signature press save and submit your application

Congratulations you have completed your verification process. ????

Next steps  Initial Review > Compliance Review > Approved=Activation

If you have any further questions or require assistance, please don't hesitate to contact our support team.